Driving Change Cont...

Tuesday, August 28, 2007

Chapter 4: Rising to the FedEx Challenge
"The well-run companies (organizations... churches) have a bias for action."
-George Lamb, UPS CEO 1980-1984

As I read this chapter, it reminded me of what my thoughts were as we began the Doral Campus. When faced with competition, and the church definitely has it, what do you do? First of all, I realized that competition was anything that took away from people being at the campus. Whether they wanted to sleep, go to the beach, shop, or just stay home with their families. Those things competed with where we wanted them to be. Our job then was to help people see that we as a church had something to offer worth their time. A change in perception.

With that in mind, we took a proactive approach to making personal contact via community events and whatever other opportunities where available. We will keep being a proactive church for His glory! That's how we are doing it; this is how UPS does it:

1. Team building is essential for organizational success. According to UPS, "exposure to other jobs helped the pilots understand that every job is important in creating a service environment, and that all employees are valued in their contribution to organizational success."

2. Get on board or get off the tracks. When opportunity comes, it seldom waits for anyone. Seeing opportunity and then acting upon it is one of UPS biggest strength. Whether it was overnight packages or creating their own airlines, UPS moved quickly to establish itself as a market leader.

Competition is all around us. We can't afford to wait for the right moment, that day may never come. The time is now!

ia